Terms of Service

Welcome to Swanah. By accessing or using our website and placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General

These terms apply to all visitors, users, and customers of Swanah. We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Products & Pricing

We reserve the right to modify prices at any time without notice. All prices are listed in Pakistani Rupees (PKR). We make every effort to display accurate product descriptions and images, however slight variations in colour may occur due to screen settings.

3. Orders & Payments

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to cancel or refuse any order at our discretion. Payment must be made in full at the time of purchase.

4. Shipping

We ship across Pakistan. Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances. Swanah is not liable for delays caused by third-party courier services.

5. Returns & Refunds

Our return and refund policy is outlined in detail on our Refund & Return Policy page. By placing an order, you agree to the terms stated therein.

6. Intellectual Property

All content on this website, including images, logos, text, and designs, is the property of Swanah and may not be reproduced or used without prior written consent.

7. Limitation of Liability

Swanah shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the order in question.

8. Contact

If you have any questions regarding these terms, please contact us.

Last updated: September 2026